Privacy Policy

Effective Date: January 1, 2024

At Essential Medicine, we value and respect your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and engage with our services. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect various types of information from and about users of our website, including:

a. Personal Information:

  • Name

  • Email Address

  • Phone Number

  • Billing Information (e.g., credit card details for payment)

  • Medical or Health-Related Information (if you choose to provide this in communications with us)

b. Non-Personal Information:

  • Browser type

  • IP address

  • Cookies and usage data (such as page interactions, time on site, and referral sources)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our services, including scheduling appointments, responding to inquiries, and processing payments.

  • To send promotional materials, newsletters, and updates related to our services (only with your consent).

  • To analyze website traffic, trends, and performance to enhance the user experience.

  • To comply with legal and regulatory obligations.

3. How We Share Your Information

We will not share or sell your personal information to third parties, except in the following cases:

  • Service Providers: We may share information with trusted third-party providers who assist us in delivering services (e.g., payment processors, website hosting, email marketing services).

  • Legal Compliance: We may disclose your information if required to do so by law or in response to a legal process.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction.

4. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us understand user behavior and preferences.

  • Types of Cookies We Use:

    • Essential Cookies: Necessary for the proper functioning of the site.

    • Analytical Cookies: To track website traffic and usage patterns.

    • Marketing Cookies: To provide personalized advertisements and content (with your consent).

You can choose to block or delete cookies through your browser settings, but this may affect the functionality of our website.

6. Your Rights

Depending on your location, you may have the following rights concerning your personal information:

  • Access: You can request to see the personal information we have about you.

  • Correction: You can request corrections to any inaccurate or incomplete information.

  • Deletion: You may request the deletion of your personal information, subject to certain exceptions.

  • Opt-Out: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites, which are not operated or controlled by us. We are not responsible for the content or privacy practices of these external websites. Please review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Essential Medicine
7522 La Jolla Blvd
Email: care@essentialmedi.com
Phone: (858) 900-3525